This Privacy Policy describes how Renovas (“we”, “us”, or “our”) collects, uses, and shares information about you when you use our website, contact us, or engage our renovation, architecture, and interior design services.

Information we collect

We collect information you provide directly, such as your name, email address, phone number, project details, and any messages you send through our contact forms or by email. We also collect limited technical data automatically, including IP address, browser type, device information, and pages visited, to keep the site secure and improve performance.

How we use your information

We use the information we collect to respond to enquiries, prepare proposals, deliver our services, communicate about your project, and improve our website and processes. We may also use aggregated or anonymised data for internal analysis. We do not sell your personal information.

Sharing and disclosure

We share information only when necessary to provide our services (for example with trusted contractors or consultants working on your project), to comply with law, or to protect our rights and the safety of others. Any service providers we use are required to protect your information and use it only for the purposes we specify.

Cookies and similar technologies

Our website may use cookies and similar technologies to remember preferences, understand how the site is used, and support essential functionality. You can control cookies through your browser settings. Disabling certain cookies may affect site performance.

Data retention

We retain personal information only for as long as needed to fulfil the purposes described in this policy, to meet legal or contractual obligations, or to resolve disputes. When information is no longer required, we securely delete or anonymise it.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To exercise these rights, contact us using the details below. We will respond within the time required by applicable law.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of our website or services after an update constitutes acceptance of the revised policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us through the form on our website or by emailing the address listed on our Contact page.